Negotiating Skills

You make better deals in a shorter period of time

Improve the negotiating performance by helping participants to:

• understand the structure underlying all negotiations
• identify the appropriate skills used for negotiations
• practice these skills in a constructive learning environment

Anyone whose work gives them authority to agree or to vary the terms of any arrangement, indeed any detail such as timing, priority, delivery, price, specification, employment terms and so on

• Understand the '8 Steps' and how to use them to manage the negotiation process
• Preparation, Argue, Signals, Proposal, Repackage, Bargain, Closing, Agreement
• Making and handling complaints
• Minimising rejections of proposals
• Use the skills of team negotiating
• Use and handle various negotiation tactics
• Handling deadlocks

1 evening and 2 ½ days